Blog

By host on 9/23/2016 2:02 PM
Many healthcare foodservice operators welcome “holidays” like National Healthcare Foodservice Workers Week (Oct.-10), but how else can you appreciate your employees on a daily basis. Building loyalty in healthcare foodservice doesn’t happen overnight,...
By host on 7/5/2016 3:27 PM
Depending on where your foodservice operation is located, your clientele may have different nutritional needs that you should keep in mind when developing menus and plating food. For instance, as adults age, many changes influence their eating. Medications...
By host on 2/9/2016 8:54 AM
Let’s face it, employees often need that extra push to make it through the workday. Often, tasks begin to feel monotonous and employees are not motivated in the workplace. How can your foodservice operation boost morale?...
By host on 12/3/2015 3:07 PM
How many of you love dousing your noodles with Sriracha? What about using chipotle peppers in your favorite Mexican dishes? Spicy global flavors have become a favorite amongst consumers, and healthcare foodservice operators are making changes to their menus to include these...
By host on 10/26/2015 1:16 PM
For patients in a hospital or healthcare facility, food is one of the only things they can control. Healthcare foodservice facilities can create a comforting environment for patients based around food....
By host on 10/9/2015 12:26 PM
American dining is evolving as more people are trading in three square meals for snacking throughout the day. Today’s consumers are using snacks - small portions of food and drink consumed outside of the traditional breakfast, lunch and dinner timeframes - as their meals, which present countless...
By host on 4/30/2015 12:57 PM
It is certainly a new world in which we live! When speaking with colleagues of mine, I often hear them say “things run in a cycle, I have been through this before.”  With the advent of healthcare reform and pay for performance, we are at a point in healthcare that we have never experienced before.  Years ago, organizations had a choice of where to appropriate their priority, mission or margin?...
By host on 3/27/2015 1:16 PM
In today's world, everything is about the food experience how flavors are layered together, fusion of cuisines, choice of food products, choice of small wares, types of garnishes and more.  A dining experience is more than great food and merchandizing can typically increase sales 20-30 % and promote healthier...
By host on 8/15/2014 3:13 PM
People say they want healthier items on teh menu yet it seems they loose interest once it is offered. Yet it remains our responisibility not...
By host on 7/22/2014 9:06 AM
Numerous hospitals and senior living care facilities are shying aways from the traditional tray assembly line and converting...
By host on 6/30/2014 9:40 AM
Distractions and distortions around you, the jarring colors and sounds, could shake up the healing chemistry of your mind,...
By host on 12/16/2013 8:51 AM
Different approaches to leadership and employee productivity are emerging. Target, General Mills, Google, and Green Mountain Coffee have attributed improved company and employee performance, in part, to mindfulness practices in their companies. Messages around mindfulness, being in the moment,...
By host on 11/21/2013 7:58 AM
People say they want healthier items on the menu yet it seems they loose interest once it is offered....
By host on 8/1/2013 6:44 AM
We have been asked many times are there foodservice carts out there that are quieter. Do we have to hear the clanging of the wheels, the bumps in the nights?  Yes is the answer.  Alluserv has quieter cart.larger wheels, wider trends, perimeter bumpers; tray slides are welded and are part of the cart...
By host on 7/18/2013 2:21 PM
I am a big advocate of marketing outside my walls! I put a marketing program together targeted at our surrounding community for communicating about the cafeteria, café and off premise catering venues.  I have programs like discounted catering for first time users, a senior program that offered a select menu at a discounted rate and other such programs that engages various ages and audiences.

...
By host on 2/13/2013 3:52 PM
It is evident that to be invited to have a seat where they are making decisions and directing strategy you need to be visible to different people in all departments.  Are you connected to the finance department who is the gatekeeper? Do you align your initiatives and connect...
By host on 9/25/2012 10:18 AM
Good customer service is one of those values that sound like apple pie and motherhood. Everyone claims to believe in it. And yet why is there so much indifferent or even bad service out there? I believe I know the answer to this question. Customer service fundamentally...
By host on 9/11/2012 9:44 AM
When it comes time to purchase equipment, chances are you have endured a capital budget approval process or, at the very least, you must justify the operating budget variance.  You have the green light.  The decision makers are prioritizing your operation’s equipment...
By host on 7/3/2012 9:21 AM
Faced with an ever-changing environment, health care food service leaders are experiencing elevated demands on delivering quality and efficiency yet faced with access to limited and shrinking resources.....
By host on 6/25/2012 9:38 AM
The famous American writer Louis L'Amour once said, "Some say opportunity knocks only once, that is not true. Opportunity knocks all the time, but you have to be ready for it. If the chance comes, you must have...
By host on 5/11/2012 7:45 AM
Turnover in any profession is inevitable as life occurrences cause many to move, leaving their jobs. It feels like revolving doors at every entrance or exit for all the employees that healthcare foodservice lose each year. Many reasons for turnover can be minimized if employers work to....
By host on 4/10/2012 12:16 PM
Numerous hospitals and senior living care facilities shying away from the traditional tray assembly line and converting their meal assembly space into pod systems.  With this ability to offer a more personalized experience, allowing greater staff flexibility,...
By host on 3/16/2012 9:58 AM

Distractions and distortions around you, the jarring colors and sounds, could shake up the healing chemistry of your mind, might your surroundings also have the power to heal you? This is the question......

By host on 12/5/2011 1:20 PM
We live in a world full of benchmarks and rankings. Consumers use them to compare the latest gadgets. Parents and policy makers rely on them to assess schools and other public institutions, and sports fans like them for help in sizing up their favorite teams. But what about when rankings are used at the office for appraising staff performance?

...
By host on 9/20/2011 9:33 AM

What does it envision when you hear that repeatedly? Is it time to change how people think about your foodservice department?

Healthcare, foodservice, branding and marketing. Do those terms go together? Absolutely!

By host on 8/22/2011 8:39 AM


Research findings suggest that hospital foodservice quality is “significantly correlated with overall patient satisfaction” (Sheehan-Smith, 2006). The growing number of articles, blogs, and social media activities today that are aimed at...
By host on 5/3/2011 7:34 AM

Increasing patient health has always been a top priority for hospitals. To elevate health, medical and technological advancements are constantly being made. However, until recent years....

By host on 4/13/2011 1:33 PM

The 2010 health-care law encourages the development of accountable-care organizations (ACO) as a way to improve care and reduce costs.      So what exactly are accountable-care organizations, anyway?

By host on 3/16/2011 9:12 AM

Do you want to enhance the great patient and employee experiences? Do you have a respite place where employees, visitors and patients can go? Do you want to create an exciting and vibrant retail venue that inspires loyalty and repeat business?

 

By host on 2/28/2011 9:15 AM
Have you ever come across an infographic?  How familiar are you with infographics? Where do you normally see an infographic? Maybe you’re wondering what an infographic even is! For those of you who just aren’t sure, allow us to clarify. An infographic consists of information....
By host on 11/1/2010 11:58 AM

Faced with an ever-changing environment, health care food service leaders are experiencing elevated demands on delivering quality and efficiency yet faced with access to limited and shrinking resources....

By host on 9/17/2010 12:29 PM
We all know the hospital foodservice landscape has changed dramatically in recent years. The competition for not only healthcare dollars, but for consumer dining dollars as well has increased in recent years...

Tags

#hospitalfood #hospitalfoodservice #hospitalquiet accountable care act accountable-care organizations agricultural sustainability AHF allergens architecture space assisted living At Your Service bees behavioral health blogging business Capital capital revenue CCR celiac desease chef chefs CMS color compostability congregate dinning cross-contamination culinary cultural diversity customer service design design trends dining Doctors efficiency email employees environmental equipment equipment dealers ethnic cuisines excellence executive chef Facebook farm to table FDA food food allergies food experience food psychology food safety Food Service foodservice foodservice equipment foodservice operation foodservice trends gluten free gratitude green HCAHPS healing healthcare Healthcare foodservice healthy healthy eating healthy meals Hiring hospital hospital food hospitals human resources hydration infographic interior design LinkedIn locally grown long-term care Lounges loyalty management manufacturing reps marketing meal assembly meal delivery meal delivery equipment merchandising merchandizing mindfulness mobile counters Nurses nursing homes nutrition patient satisfaction patients pay for performance peanut allergy people performance Pods press ganey purchasing rehabilitations hospitals resident dining retail retail healthcare retail operations Retention room service senior living senior living dinning senior living feeding small wares social media sous vide space planning staff engagement staff retention sustainability technology temperatures The leaf chronicle trends Twitter waste reduction yelp