Category: Food Service

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2020 Year in Review: Senior Care Foodservice

Here are the highlights of our senior care foodservice blogs from this year.

Senior care facilities were put on high alert early on during the Coronavirus pandemic. With residents at a higher risk than most, it has been vital for senior care staff to continue to deliver necessary foodservice safely. Meal delivery during COVID-19 has never been as important, and with the right tools, it was being done in a safe, effective manner. The changes we saw over the course of 2020 will no doubt impact how senior care foodservice is handled as we embark on the new year.

Here are the biggest takeaways of the significant changes we witnessed in senior care foodservice in 2020.

Continue reading 2020 Year in Review: Senior Care Foodservice

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The COVID Resource Roundup

If there was one word to describe 2020, “uncertainty” has to be at the top of the list.

The world has completely changed since the onset of the COVID-19 pandemic, and the ability to adapt and adjust to this new world we live in, especially in foodservice, has never been more critical. Here at Lakeside, our first instinct is to help our customers, whether it’s through in-room meal solutions in healthcare, sanitization in restaurants, or meal delivery and accessibility in K-12 and colleges and universities. Continue reading The COVID Resource Roundup

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2 Drainage Options All Foodservice Consultants Should Know About

Made To Drain created two unique products designed to make drainage easy, effective, and convenient.

What sets Made To Drain (MTD) apart is the engineered floor troughs developed to assist and enhance the draining process. The Leak Eliminator and Clog-Free™ are two of MTD’s products that are making a big difference in kitchens everywhere. Anyone who works in the foodservice industry will want to know about these amazing drain options.

Made To Drain’s Leak Eliminator

Nobody wants to deal with having a leak no matter how big or small the damage is. The Leak Eliminator was designed by MTD is help avoid unnecessary leaks when it comes to floor trough installations. All of MTD’s products are created with the intention of containing and redirecting excessive water and debris. The seepage flange mates support the flooring of the trough while also clenching down to create a “watertight seal”. The weep holes placed on the flange permit any excess liquid to smoothly flow into the building drain line. Investing in the Leak Eliminator is a good way to be proactive and, hopefully, avoid leaks all together! The Leak Eliminator, and all of MTD’s products, were carefully constructed to guarantee the highest levels of quality and safety for their consumers and customers. Buying the Leak Eliminator is not just an everyday purchase but an investment. Read more the specifics of the Leak Eliminator by visiting MTD’s site.

Made To Drain’s Clog-Free™

MTD’s Clog-Free™ has given drainage a whole new image and reputation. Clogs are a problem of the past when consumers invest in Clog-Free™. With Clog-Free™ consumers are able to completely eliminate free-standing water. This particular product provides the ultimate protection for any tile and grout used to ground a floor trough by virtually cutting back on all clogs and leaks. As a result, another added benefit of Clog-Free™ is a noteworthy difference in minimizing the number of slips and falls taking place in the kitchen area. Clog-Free™ takes safety to a new level.

However, it is the high capacity strainer trays that make Clog-Free™ stand out. Watch this video to see how beautifully the tray works in action. Grease traps will indirectly greatly benefit from investing in Clog-Free™ by reducing the amount of sediment throughout the process. Not to mention, the additional perk of never having to make another maintenance-related phone call is enough to make anyone in the foodservice industry consider investing in Clog-Free™.

How to make the best drainage choice

Food consultants are one-way interested individuals are able to learn about drainage options when it comes to the foodservice industry. Made To Design’s website provides potential customers with the essential information needed to make the best decision. For each product

Made To Design shares the spec sheet, Revit, and installation guide of each and every product. Navigating the architecture of MTD’s products can seem overwhelming, but it is actually a very easy process. Made To Drain provides all of their contact information for any questions or concerns and is happy to help you with this process. Use this tool provided by Made To Drain to find a rep nearby to begin exploring all of the products and opportunities today.

In the past, drainage may have not been considered innovative or impressive, but Made To Drain has changed the drainage game. The foodservice industry is changing for the better with products like Leak Eliminator and  Clog-Free™. It can be overwhelming to begin thinking about these changes and purchases, but Made To Drain is here to help. Check out MTD’s engineered floor troughs and remarkable draining options and it will be obvious why consumers will want to invest in these products.

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How Healthcare Foodservice Leaders Are Responding in 2020

Pressure was placed on healthcare foodservice leaders to develop an unexpected pandemic response plan.

Many have prepared for emergencies like fires, tornadoes, hurricanes, or mass shootings, but a pandemic was not on the list for the near future. Since being prepared is key to any good action plan, a lot of pressure was placed on healthcare foodservice leaders to develop an unexpected pandemic response plan. Nonetheless, they stepped up to the plate and knocked it out of the park with response plans created to anticipate the worst, respond immediately, and adapt to the inevitable changes to come. Circumstances differ from hospital to hospital due to location and outbreak, but food service leaders are working hard to keep providing food to patients and staff. Continue reading How Healthcare Foodservice Leaders Are Responding in 2020

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The Celebrity Appeal Behind Food Waste Reduction

Food waste reduction is popular for a variety of reasons. It fights hunger. It’s good for the environment. It’s appealing to younger consumers. And it’s profitable.

But there’s another type of popularity to consider when it comes to food waste reduction, and it involves celebrities and household names.

James Beard is arguably the most recognized name we associate with restaurants. The James Beard Foundation Awards are essentially the “Oscars of Food,” as every year, restaurants, chefs, journalists, writers, TV producers, bartenders, and sommeliers are given our country’s top honors. Now, they’re also educating us on how to make the most of our food.

With the release of Waste Not: How to Get the Most From Your Food, the James Beard Foundation provides some answers from several “scrap-savvy” chefs. Some of their tips?

  • Utilize roots as part of the dish. They can add a beautiful element, and depending on the type of vegetable, add a great bitter element.
  • Roast wilting vegetables like celery and carrots to bring them back to life.
  • Don’t peel vegetables. Instead of shedding the outer layer of a carrot or cucumber, wash it well, and use the brilliant colors. Citrus peels? Send them to the bar for use in cocktails.
  • Purée wilting herbs with olive oil before they turn black. Then freeze them for later use.
  • Freeze berries on a tray rather than together so they don’s stick to one another.
  • Use vegetable scraps, roots, tops, and greens to create vegetable stock.

These are just a few examples contained in James Beard’s book on food waste, but the Beard name isn’t the only one popping up in food waste reduction efforts. All across the country, famous chefs and culinary experts are joining the fray, as we look to reduce the amount of food we waste.

Wasted! The Story of Food Waste

A film from the late executive producer Anthony Bourdain, Wasted! The Story of Food Waste aims to change the way people buy, cook, recycle, and eat food. As seen through the eyes of some of the most famous chefs in the world, this documentary shows viewers how to make the most of our foods, transforming what most consider as scraps into incredible dishes.

Celebrity Chefs Across the Pond

In an article in Reuters, Chef Douglas McMaster described working in a previous job as a young cook, watching as hundreds of gem lettuces were thrown away as only the root was served… as a garnish. McMaster was the 2009 BBC Young Chef of the Year and now owns Britain’s first zero-waste restaurant.

“We like to think of zero waste as not having a bin,” McMaster said. “Every natural thing has a purpose, you just got to find out what that purpose is.”

Food Waste Pop-Ups

Chef Dan Barber was featured in the first season of Netflix’s critically-acclaimed series, Chef’s Table. Barber has been called a “philosopher chef,” and owns the prestigious Blue Hill restaurant in Westchester County, New York. He also owned a restaurant in Greenwich Village called Blue Hill, but changed it to a food waste pop-up called WastED, serving dishes from ingredients that would normally be headed for the trash.

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Did Someone Order Delivery? In-Room Service Gains Traction

In-Room Service Gains Traction Amongst Hospitals & Care Facilities Across The Country

The limitations and closures of gathering points in hospitals due to COVID-19 have impacted in-room service. However, special attention to in-room service was gaining traction well before the pandemic began. Doctors have always said food can be more than fuel for your body, and with the right nutrients, it can help in the healing process too. Some hospitals are using that concept, as well as patient experience, to change the stereotypes of hospital food for the better and improve patient satisfaction.  Let’s take a look at three healthcare facilities in particular that have started to take a more hospitality-inspired approach to in-room service.

UCLA HEALTH SYSTEM

Open 6:45 a.m. until 7:30 p.m., UCLA offers a restaurant ordering system where the kitchen cooks meals on-demand with menus updated to physician requested, plant-based meals with protein optional additions. Regularly scheduled tray service is still available to neuropsychiatry patients, which is why UCLA’s kitchen is separated into two sections to cater to both types of services.

Keeping in mind there is a 90-minute window between mealtimes, UCLA staff alternates between making and sending 25 trays to 1 unit in neuropsychiatric care and cooking and delivering room service tickets. This staggered approach has eliminated many challenges associated with offering both services.

Room service at UCLA is promised to arrive within 45 minutes but averages 28 minutes. What’s their secret? Food lifts.

Each floor has a dedicated cart with a timer for seven minutes. The cart is wheeled into the lift,  sent up to its designated floor, and the patient is immediately notified. To ensure quality, the cart enters into a pantry where hot and cold additions are added just before being taken to the patient, and the meal is delivered with food and drinks at the correct temperatures.

JOHNS HOPKINS HEALTH SYSTEM

John Hopkins offers Hotel-style, on-demand room service to their patients. They name this style of service the Johns Hopkins At Your Request program. Doctors realized there was a lot of food waste when they had patients ordering the day before, resulting in many being unavailable to receive their meals.

The John Hopkins At You Request program gives patients the flexibility to order their meals anytime between 6:30 a.m. and 6:30 p.m. and receive it within 60 minutes. To better accommodate nutritional diets prescribed to patients, John Hopkins also provides a nutritional department to help assist in meal decisions. Their diverse menu options are a significant factor in the success of the program.

The freedom to choose between traditional hospital foods like meatloaf and upscale items like salmon makes the patient feel satisfied with their meal experience, even when they don’t order the extravagant items. In fact, the majority stick with the traditional items, while the occasional upscale orders bring comfort to patients and family members who need it.

ST. JUDE CHILDREN’S HOSPITAL

St. Jude’s primary focus is on young patients and their families. Patients aren’t limited to in-hospital care, as many of their outpatients go through treatment at nearby housing sponsored by St. Jude and receive their customized meals there. They use a Combi Oven to deliver quality food within expectations of 30 – 45 minutes. As for their future plans for servie? They’re expected to upgrade their systems to TV-operated ordering services and explore newer cooking technologies. Nonetheless, their specialty is in the services they provide.

Considering the age of their patients, their happiness is a priority. The chef often greets patients with a hug and smile, with meals that are fully specialized to encourage the patient to eat and heal. So much so, that patients have even gone to the kitchen to teach the chefs how to make their food!

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Food Psychology Strategies to help Elevate your Foodservice Experiences

Have you ever been to a nice restaurant and the food is almost too beautiful to eat? Well, there is psychology behind your salad that looks like a Picasso painting!

Depending on where your foodservice operation is located, your clientele may have different nutritional needs that you should keep in mind when developing menus and plating food. For instance, as adults age, many changes influence their eating. Medications and physical, sensory and cognitive impairments can interfere with older adults’ enjoyment and physical ability to eat.  Eating difficulties can lead to serious consequences like dehydration, malnutrition, weight loss and more. Thus, foodservice operators should understand the psychology behind food plating to ensure their customer is receiving the best that is possible.

When plating is artistic, people enjoy food more than, if the same ingredients were randomly placed on the plate. Hence why you would rather eat a salad plated to resemble a painting. One way for children to have a more enjoyable experience with their food is to place ingredients in the shape of a face – like a broccoli floret for a nose, cucumber slices for eyes and red bell peppers to form a mouth. People have even become Instagram famous for their beautiful food art! 

Ida Skivenes (www.idafrosk.com) is a famous artist from Norway who creates (and eats!) food art. She is crafted food to look like the Eiffel Tower, a hot air balloon, a bumblebee and more. You do not have to get this creative, however, it is important to keep in mind who you are serving and that the food looks thoughtful on the plate.

Along with artistic food, the shape and color of the dinnerware can also affect taste. Round, white plates enhance sweet flavors in food, whereas black, angular plates bring out flavors that are more savory. Serving food on a red plate tends to reduce the amount diners eat. Also, keep in mind “The Large Plate Mistake,” especially if your clientele will be serving themselves during mealtimes. Research has proven that diners will eat more food when using a larger plate. So, if your foodservice operation cannot change the color of your dinnerware, change the size. Using smaller plates ultimately leads to clientele choosing smaller portions.

Foodservice operators can change dishware to better accommodate the dining needs of clientele. If your clientele needs to eat less, select plates that have high color contrast with the food that is being served. For instance, if your clientele needs to eat more greens, serve them on a green plate. Another idea is to use table clothes too. Foodservice operators can select a tablecloth with a low-contrast to the dinnerware to lower the likelihood of over-serving or stimulate the eating.

Color, size, shape, material of small wares and plating play a role in elevating the dining experience. Keep the food psychology in mind with the selection of smallwares to affect positive nutrition and hydration. 

Alluserv Team

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Your Guide to Mobile Handwashing Stations

Handwashing on the go has become pivotal, We’ve created a guide for the best use cases and set-up for your operations.

We’re living in an era of increased importance when it comes to sanitation. According to the Center for Disease Control, we know the coronavirus and the subsequent COVID-19 disease it causes is spread mainly through people-to-people contact. This means people who are within six feet of one another are at risk of transmitting the virus. Because it’s transferred through respiratory droplets that are produced when an infected person coughs or sneezes, it’s also critical that we wash our hands. Continue reading Your Guide to Mobile Handwashing Stations